Covid Safety
My Santorini Hotels
Info

The safety of our guests and team members have always been, and remain our highest priority. We are doing our utmost to ensure a safe stay for you as the situation around the coronavirus (COVID-19) continues to evolve. We closely follow national and local authority guidelines whilst always striving to safeguard the wellbeing of everyone on our premises.

Covid 19 Protocols

Health + Safety measures with ongoing knowledge & support.

The European Emergency Number is 112. For any Covid-19 related inquiries dial 1135.

  • Hand Hygiene: Proper and frequent hand washing is vital to help prevent the spread of viruses and important for everyone’s protection.
  • Ongoing Training: In addition to housekeeping and hygiene protocols, our team members have completed enhanced COVID-19 awareness training.
  • Keeping the appropriate distancing at check-in and check-out.
  • We use Eco Lab cleaning products & protocols that are effective against viruses, including COVID-19.
  • Cleaning & disinfecting protocols are used in accommodation after each guest departs, and before the next guest arrives, with particular attention paid to high-touch items.
  • Public Spaces: Each property has significantly increased the frequency of cleaning & disinfecting in public spaces, with a focus on the front desk counter, door handles, public bathrooms and room keys.
  • Staff spaces: Where staff work behind the scenes, the frequency of cleaning has increased. A special focus is on high-touch areas, such as personnel entrances, laundry rooms and offices.
Operational Terms & Conditions.
  • By taking steps to protect the safety of guests and staff, certain services and amenities may be reduced as a result.
  • Guests are kindly requested to inform us in advance of their arrival time to expedite their check-in.
  • Check-in time has changed to 3 pm & check-out time at 11 am, to ensure that each accommodation is thoroughly disinfected between stays and that all interior spaces are adequately ventilated.
  • Hotel rooms, pool areas and houses will be for guest-use only. No visitors will be permitted.
  • In response to the coronavirus (COVID-19), guests may be requested of additional documentation to validate identity, travel itinerary, and other relevant info meeting the guidelines of GDPR.
  • In case of medicasl support, guests may contact our reception team.
Health First
Checked and Approved. Safety Protocols in Place.
  • Health First

  • Our Properties follow Government Health Guidelines.

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